Privacy Policy

9233-6791 Quebec inc. and their affiliates are committed to protecting your privacy and providing you with a positive experience on our sites and when using our products and services. This Privacy Policy applies to us and our websites and Services that reference or refer to this Privacy Policy as well as offline (for example, when you call us, visit our offices, attend events) and describes how we handle your information and the choices you have regarding collection, use, access and how to update and correct your information. This Privacy Policy does not apply to the practices of companies that are not affiliated with us or parties that we do not employ or manage, including Healthcare Professionals. We may also provide links to third-party websites and services that are beyond our control and are not covered by this Privacy Policy. If you have any questions, please refer to the policies of the Healthcare Professionals, websites and service providers you visit.



Gathering of your Personal Information

Personal Information" is any information that can be used to identify an individual, such as name, address, e-mail address, telephone number, login information (account number, password) and online orders. We may collect data, including Personal Information, about you when you use our Sites and Services and interact with us. If we link other data to your Personal Information, we will treat such linked data as Personal Information. We collect Personal Information for a variety of purposes, such as:

- Account creation
- Order processing, including payment transactions
- Sending promotional communications
- Using certain features of our Services
- Personalizing your experience
- Access to customer service

9233-6791 Quebec inc. may automatically collect information about you when you interact with the Sites, including details of your visits, traffic data, site features and pages viewed, search queries, your IP address, software and hardware attributes, unique device identifiers, browser type, mobile network information, site outages and other system activity and logs. This information is used to better understand and improve the website's usability, performance and effectiveness, and to help us tailor content or offers to your needs. Please read the policies associated with our platform provider (Shopify).

We and the third parties we engage may combine the information we collect from you over time and our Sites and Services with information obtained from other sources. This allows us to improve the accuracy and completeness of this information and to better tailor our interactions with you. If you choose to provide 9233-6791 Quebec inc with a third party's Personal Information (such as name, e-mail address and telephone number), you represent that you have the third party's permission to do so. This may involve, for example, forwarding reference or promotional material to a friend, or sending employment referrals. Third parties may unsubscribe from any such ongoing communication by following the link provided in the initial message or by contacting us directly.

Use of your Personal Information

We may use your Personal Information for the following general purposes: to respond to your requests regarding the Products and Services, to process your transactions, to manage your account and subscriptions, to improve and personalize our Sites and Services, to conduct research and analysis, to contact you (including by e-mail, text message, direct mail), to send promotional or other communications related to our business, to review and respond to your requests, to protect your security and the security of the Sites, to fight fraud, to enforce the Terms of Use and take appropriate action in the event of any breach, and to comply with applicable laws and regulations.



Access to your personal information and accuracy

We need your help to keep your Personal Information accurate and up-to-date. We offer you a number of options for accessing and correcting your Personal Information:

- You can view or modify your Personal Information and preferences online by logging into your account.
- You can contact us directly by phone or e-mail.

We will act in good faith to honor reasonable requests to access, update or correct your Personal Information and will do so in accordance with applicable laws. We will respond to your request as quickly as possible. If we are unable to honour your request, we will provide you with an explanation.

Sharing your Personal Information

We do not sell any Personal Information. We may share Personal Information with third parties in connection with the operation of our business, to deliver, improve, provide and personalize our Services, to send promotional or other communications related to our business, and for any other lawful purpose permitted by applicable law or with your consent.

We may share Personal Information in the following ways:

We provide information to your Healthcare Professionals for the purpose of processing your transactions and use of the Sites. Among entities affiliated with 9233-6791 Quebec inc for business purposes, including, but not limited to, customer service, technical and business operations, and data processing and storage.

With service providers and other third parties involved in business operations, including, but not limited to, order fulfillment, payment processing, sales and after-sales support, and customer service, who are required to protect such information in a manner consistent with this Privacy Policy and not to use it for any purpose other than that for which they are involved with us.

We may work with other companies that place cookies, beacons and web beacons on our sites. These companies help us operate our sites and provide you with additional products and services.

We may also use third-party advertising networks to serve ads on our behalf.

In connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing or acquisition of all or part of our business by or to another company.

In response to a request for information from a competent authority, if we believe that disclosure is compliant with or otherwise required by an applicable law, regulation or legal process.

With law enforcement officials, government authorities or other third parties, if necessary to comply with legal process or national security requirements, to protect the rights, property or safety of 9233-6791 Quebec inc, its service providers, you or others, or as otherwise required by applicable law.

To carry out the transaction for which you provided it. For example, if you provide us with an e-mail address to use the referral features of our sites, we will forward the content of that e-mail and your personal information to its recipients.

If we inform you otherwise and you consent to the sharing of Personal Information. We may also share aggregated, anonymous and/or de-identified information that cannot reasonably be used to identify you.

Security of Personal Information

We strive to protect the Personal Information you entrust to us and to process it securely, by implementing appropriate technical, physical and administrative security measures to protect the confidentiality of your Personal Information and to protect Personal Information against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and which provide a level of security appropriate to the risk represented by the processing and the nature of the data to be protected.

In the event that we share your Personal Information with third parties, that third party then becomes responsible for protecting the confidentiality of your Personal Information, and we limit the ability or manner in which a third party may use or disclose your Personal Information. It is up to the third parties to take appropriate security measures to protect your Personal Information.

Although we use security technologies and procedures to help protect your Personal Information, no system or network can be guaranteed to be completely secure, and we do not warrant its security. The safety and security of your Personal Information also depend on you. You are responsible for maintaining the confidentiality of the password that we have given you (or that you have chosen) to access certain parts of the Sites. You are solely responsible for all uses of your password, even if such uses were not authorized by you. If you become aware of any unauthorized use of your password, you are required to contact us immediately to request deactivation of your password.

Except as required by law, 9233-6791 Quebec inc. shall not be liable for any damages or injury arising from any such breach of security. The transmission of Personal Information is at your own risk (for example, the security of Internet and mobile networks cannot be guaranteed). If you have any questions about security on our sites, you can contact us directly.


Consent to the transfer, processing and storage of Personal Information

We will retain Personal Information only as long as necessary for the fulfillment of the purposes for which it was collected and any permitted related purposes. We will retain and use Personal Information as necessary to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets and to enforce our agreements.

Use of cookies and other web technologies.

Like many websites, 9233-6791 Quebec inc. uses automatic data collection tools, such as cookies, embedded web links and web beacons, to gather information about traffic patterns and usage and to help us personalize the Services. These tools collect certain standard information that your browser sends to our sites. This includes, for example, your browser type and the address of the website from which you arrived at our site. We automatically receive and record information from your browser in our server logs, including IP addresses, cookie information, browsing history and site pages requested. We use this information to improve the website, our product selection and Services. They may also collect information regarding: Your IP address. This is a number that is automatically assigned to your computer or device when you connect to the Internet. In particular, the IP address enables web servers to locate and identify your device in order to facilitate online communications between you and other parties with whom you engage on the Internet. Your browsing habits. This includes, for example, the pages you visit and the links you click on. These tools help make your visit to our website easier and more efficient by providing you with a personalized experience and by recognizing you when you return. Our sites may also include applications. Applications are interactive mini-programs operated on our site to provide specific services of other companies. Information collected by an application is governed by the privacy policy of the company that created the application. Some web browsers may give you the option of activating a "block tracking" feature that sends signals to the websites you visit to indicate that you do not wish your online activities to be tracked. This feature is different from blocking or deleting cookies, as browsers with "Block Tracking" enabled can still accept cookies. There is currently no industry standard for how companies should respond to "Do Not Track" signals, but one may be developed in the future.Websites are currently unable to recognize and respond to "Do not track" signals. To find out more about "Do not track" signals, visit https://www.allaboutdnt.com. We use third-party web analytics services on our sites, such as Google Analytics. The service providers who manage these services use automated technologies to collect data (such as IP addresses, cookies and other device identifiers) in order to evaluate the use of our sites. To find out more about Google Analytics and how to disable its functionality entirely, see how to disable the Google Analytics browser add-on. Please note that blocking cookies may affect the availability and operation of the sites and other websites, and may also invalidate opt-out options that use cookies to recognize devices that have opted out. We partner with third parties to manage our advertising on other sites. Our third-party partners may use cookies or similar technologies to serve you advertising from 9233-6791 Quebec inc based on your browsing activities and interests. This allows us to reach people who have previously visited our website and show them relevant ads when they visit other websites in the Google Display Network and Facebook Ads platform. You can disable personalized ads from the Google Display Network by visiting the Ad Preferences Manager. To find out how to opt out of interest-based advertising, visit https://optout.aboutads.info/?c=3&lang=en and http://www.networkadvertising.org/choices. You can also refuse these third-party cookies in the banner when you visit our site. Opting out of interest-based advertising does not mean that you will no longer see ads from 9233-6791 Quebec inc. It does mean that the online ads you see will not be personalized to your specific interests. We may still collect information about you for any purpose permitted by the Statement of Principles, including analysis.

Choose your communication preferences

We give you the choice to receive information about our services. You can manage your communication preferences in the following ways: Updating your communication preferences in your account settings when you are logged in. By following the instructions included in each promotional e-mail from us to unsubscribe from that particular mailing. By sending an e-mail, chatting with a member of our customer service team or calling us at 1-877-575-0616. By blocking push notifications by changing the settings on your mobile device. These choices do not apply to service notifications or other mandatory communications that are considered part of certain Services, which you may receive periodically, unless you stop using or cancel the Services in accordance with our Terms of Use. By using our sites, Services or otherwise providing us with Personal Information, you agree that we may communicate with you electronically regarding security, privacy and administrative matters related to your use. For example, if we become aware of a breach of security, we may notify you by e-mail or otherwise contact you.



Children's privacy

9233-6791 Quebec does not knowingly collect Personal Information from children without appropriate parental or guardian consent for children under the age of 18. We will cancel the registration of an account initiated by a child as soon as we become aware of such registration. Parents have the right to terminate the registration of a child under the age of 18. If you wish to do so, please contact us using the details below.

How to contact us :

We want to hear from you. If you have any questions or comments directly related to this Privacy Policy, please contact us at the following coordinates: Email: info@energieplp.com Telephone: 1-877-575-0616 Extension: 9233-6791 Quebec inc Attn: : Privacy Officer 800 13e Avenue Nord, Sherbrooke, Québec Canada , J1E3K3



Updates to this Privacy Policy

We may update this Privacy Policy from time to time. If we change our Privacy Policy, we will post the revised version here with an updated revision date. You agree to visit these pages periodically to review any such revisions. Your continued use of our web site after such revisions become effective constitutes your acceptance of the revisions and your agreement to be bound by them. The Privacy Policy was revised and published on January 1, 2023.